Since the beginning of March 2020, the Family Support Institute has been compiling relevant and accurate COVID-19 information, resources, and updates to better support families across the province. FSI has also been deeply listening to the family voice as it pertains to their biggest challenges, fears and struggles during these uncertain times. Below are tools and supports that FSI has put together in response to families’ needs.

Please know that we are here for support, connectedness, unity and guidance.
We are continually updating information on this page as we receive it. Please be sure to check back regularly. Also please check out FSI’s Facebook page for regular updates.
Please see below for various ways you can connect with us today!
Call us directly at 604-540-8374 or toll free at 1-800-441-5403!  Click here to join an online video chat!  Click here for up to date COVID-19 info! Click here to visit Support Worker Central Website!  Fill out the simple form to share your feedback and ideas! 
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CONNECT for Family Support
The foundation of the Family Support Institute is peer to peer support. This has not changed during this unprecedented time of the COVID-19 pandemic. Our volunteer Resources Parents all have a family member with a disability and are available to support you through the challenges, uncertainties and fears you are facing. Together, we can share what is working, troubleshoot what isn’t, and brainstorm creative solutions to move our families through this troubling time.

If you would like to connect* with a Resource Parent for support, you can:

Call us** directly at
604-540-8374 or
toll free at 1-800-441-5403.

 Make an on-line request through the general contact form. Click here!

Join an online Family Meeting with others in your community or all over BC.


* Once a message is received regarding a family needing support we will contact them within 72 hours.
** Service providers! Please free to contact FSI also if you are seeking information or support on behalf of a family you are supporting.

Join a Conversation

FSI has implemented new safety measures to ensure the safety of all of our Zoom participants including registration requirements, 2 staff per call, password to join and unique personal links. Please read the following documents to learn more about our new safety protocols and how to join our Zoom sessions:

If you are feeling isolated and would like to connect with others during this uncertain time with the COVID-19 pandemic, please join an online video call* with others in your community or across the province of BC. This peer to peer family support is an opportunity for live video contact where you can share, listen, learn, and connect with families facing similar challenges, fears and questions.
Come learn what others are doing at this time to creatively manage care for their loved ones, work from home, facilitate online schooling, safely support their communities, reduce their stress, appease their children, stay healthy and more… and, all from home!

ALL are welcome! Join in on any regional video call! 
* We use zoom for online video call. If you’re new to Zoom, please click here to see the Zoom instructions.

Access COVID 19 Resources:
FSI is committed to ensuring you have accurate and up to date information that will help you during this time of need. Be sure to check back regularly as these resources are being updated daily.

Search here to find pertinent COVID-19 resources, updates and supports such as updated statements, press releases, government decisions, resources for online schooling, visuals for COVID-19 processes, social stories and more.

From FSI:

From federal and provincial government of Canada:

From stakeholders and community partners:

Informations for indigenous communities:


From FSI – COVID-19 Information and Support:

Date added Name Type
June 12, 2020  Toolkit for children with disabilities and families in BC
June 11, 2020  Toolkit for adults with disabilities and families in BC
June 19, 2020  FSIBC Weekly Update 
May 01, 2020  BC Family COVID-19 Survey Results
April 15, 2020 Support Worker Central Posters:

April 2, 2020 Findsupport BC
April 2, 2020 MyCommunityBC
April 2, 2020 COVID-19 Income & Disability Supports Announced April 2, 2020
March 26, 2020 Compiled Financial Information – March 26th
March 26, 2020 FSI compiled COVID-19 Information
March 25, 2020 COVID-19 Pandemic Media Release

From federal and provincial government of Canada – COVID-19 Resources:

Date added Name Type
May 25, 2020 Find Financial Help 
April 15, 2020 COVID 19 Provincial Support and Information – Translated Content

April 7, 2020 Canada’s COVID-19 Economic Response Plan
April 6, 2020 COVID-19 Ethical Decision-Making Framework
April 1, 2020 You must follow Provincial Health Officer (PHO) orders
April 1, 2020 Check your symptoms online
April 1, 2020 Economic resources for businesses
April 1, 2020 BC Centre for Disease Control – COVID-19
April 1, 2020 COVID-19 – Gov’t; CLBC

From stakeholders and community partners – COVID-19 Resources:

Date added Name Type
May 28, 2020 SALN News Sheet #8
April 2, 2020 Semiahmoo House Society Emergency Plan Form 
April 2, 2020 Findsupport BC
April 2, 2020 MyCommunityBC

For more information, please contact our office at (604) 540-8374 ext. 523 or

Informations for indigenous communities:

Date added Name Type
April 9, 2020 Indigenous Community Support Fund
April 7, 2020 FNHA COVID-19 Info
 April 7, 2020 First Nations, Emergency Program Act orders for COVID-19 response
April 7, 2020
Coronavirus (COVID19) Metis Nation BC Response
April 7, 2020 COVID-19: First Nations Community Guide on Accessing Additional Supports
April 7, 2020 Cultural Safety in the Face of a Pandemic: Historic and Contemporary Realities through a Trauma Informed Lens with Harley Eagle
April 7, 2020 Coronavirus (COVID-19) and Indigenous communities (Government of Canada)

For more information, please contact our office at (604) 540-8374 ext. 523 or

Find Support Staff:
Support Worker Central is an online database designed to match individuals, families and agencies with support workers in their communities.

Click the link below to visit.

Tell us how are you doing:
Feedback provided here will inform the Family Support Institute’s conversations with government and other partnering organizations.
Ideas for support will be shared with families across BC via the Family Support Institute’s channels.
Click here to fill out the form now!
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